If you don’t want to read my saga of one of my computers, you can skip this post. No food today. No pretty pictures of food (and I still can’t upload recipe files yet). Nothing but a text post.
A couple of weeks ago I posted a short little blurb about my computer having problems and that I wasn’t able to blog. Fortunately I had several food posts already scheduled to post, and as I write this, I still have 2 posts scheduled this week. Just in the nick of time, I’m tellin’ ya.
About 3 months ago now, I bought 2 new computers (my old ones were 7 years old) – I know – I’m only one person and certainly my kitten (who is as cute as button, by the way) doesn’t do anything with a computer except be ever-fascinated with the keyboard and occasionally the movement of the cursor across the screen. I have one computer upstairs in my office and another in the kitchen. More and more, I’m using the kitchen one for most of my computer tasks and even some game-playing. I’m not into “gaming,” just several variety of solitaire games. I do all of my posts from the kitchen computer.
So, I blithely went through the process of loading programs onto the new kitchen computer, getting my programs to run and work correctly, including MasterCook, which I use for storing all my recipes. It took a week or so to get everything working correctly. And here’s a foreshadowing comment: after restoring and setting up Carbonite to begin backing up my computer again, I forgot – totally forgot – to go tell Carbonite to back up my MasterCook files. Calamity. But that’s just the beginning.
I think I mentioned in my previous post that I was baking something, using the kitchen computer for the recipe. Just as I leaned over to read what was next, the monitor went to a blank screen (I don’t use a screen saver since I’ve had problems in the past with Dell computers and sleep mode and with screen savers, so I select “none” and whenever it reaches that time limit, it simply goes to a black, blank screen). Had been working fine that way. So I reached over with my flour-dusted hands and tapped the space bar to get the screen to open up and my computer went “sssst.” The screen didn’t come up. I tried several different things (ESC key for one, more taps on the space bar). Wash hands. Then I tried CTRL-ALT-DEL to see what was running. Nothing happened. No response to my request. I rebooted it, and funny thing – I was able at one point to get to a C: prompt and discovered that my entire MasterCook program was gone. Vanished from the hard drive. That was a bit perplexing, but at that point I hadn’t realized that I’d forgotten to tell Carbonite to back up everything. It was backing up most things, but NOT my recipe files.
Anyway, that began a long saga. I spent about 5 hours (over several days) on the phone with Dell/India trying to repair the problem. Nothing worked. One of the solutions was for them to send me a USB drive to take the system back to factory settings. But that meant it wiped out everything else on the hard drive. They thought the problem was the Windows program itself (I guess it was, but that was just the beginning of the problems). It took many days for the USB drive to arrive, and I finally took it back to factory. But it still didn’t run. Windows wouldn’t load. More hours on the phone with Dell/India. Then they decided I needed a new motherboard. First they updated the BIOS, hoping that would help. No. So I waited many days (with a frustrating lack of communication from Dell about when they were coming to do the work). Finally that happened, but Dell contracts with people to come and do the motherboard installation but not anything else. When the repair person turned on the computer after the install, my screen was seeing double. A full screen, side by side, but squished so the print was unreadable. The motherboard installer said I’d have to take it up with Dell. So, more hours on the phone with Dell/India. They did another session of remotely running my computer. Their end showed a normal screen, but mine was still seeing double. Many hours later with my cordless phone about to run out of juice because it had taken so long, he said well, we’ll need to schedule another motherboard install. I went non-linear. NO. Not doing that again. At that point I’d been without my computer for 2+ weeks. I simply said NO, I want a new computer. I guess they don’t normally do that, but after reviewing my Dell buying record, they relented and shipped me a new computer. And of course, on the day it was delivered I happened to be pouring some precious kitchen sink water onto the very thirsty outdoor plants on the patio and missed hearing the FedEx delivery person at the front door. They wouldn’t deliver without a signature. Talk about frustrated. Finally got it delivered a day later. That was last Tuesday, so I’ve been working ever since trying to get everything working correctly, loading a variety of programs I use for my blogging. But in that interim I’d realized that my MasterCook files were AWOL. What I do have is a copy of my recipes (contained in about 15 different cookbooks by category) that date to 2011, and I think I have another set dating from 2013. So I’ve lost all the recipes I’ve collected online, from cookbooks, for the last 2 or maybe 4 years.
Recipes on my blog are retrievable FROM the blog. Thank goodness! But, I probably had about 1000 recipes in my to-try file (in the MasterCook program) that are gone. SSSST. Just like that. Gone. But it’s totally my fault – I can’t blame anyone but myself. How many I’d added in the last 2-4 years I don’t know. And can I think of any one specific recipe to go look for, no. I haven’t started trying to figure out what I do have or don’t have. I haven’t integrated the old cookbooks with the ones I do have. It’s not a simple process, believe it or not. I’ll work on it eventually.
So, there’s the saga. My computer guru guy is coming tomorrow to help me get one of the programs linking up with my blog (the FTP file transfer which I can’t seem to get running correctly), and to set up the network so I can see my upstairs files, and my upstairs computer can see my downstairs files. I’m pretty savvy with computer stuff, but the FTP thing is beyond my ken. It’s probably something very simple I’m not doing right.
I’ll only add one more subject into this post. I’m so frustrated with passwords. I use a handy-dandy password program and mostly I’m consistent about adding to it and clarifying or correcting it when I make changes. But I’m password weary. Everything wants a password. Some insist on one or more numbers in it, and not consecutive ones. Others require at least one capital letter with lower case letters. Some insist on some oddball character also. And I’m really beyond comprehension about my apple ID and password. Unfortunately when I got my first iPhone, the salesperson told me to create an apple ID, which I did with an email address at @me.com. Well, I never use that, but even though I’ve changed it, some of my apple programs are still linked to that original email address. This confounds me. Just more complicated. I don’t want Windows to remember my passwords (that’s not so safe, in my book) and particularly anything that might be financially related. There has to be an easier way. I hope the techies in the world who work on this are doing so, finding an easier way.
And yes, in answer to your question, I went onto Carbonite yesterday and told it to begin backing up everything again, including my MasterCook cookbooks. I hope to goodness I never make THAT mistake again! Carbonite is a great program, but it’s only as good as the operator – ME!

hddonna
said on August 25th, 2015:
What a nightmare! Computers make many things so much easier, but when they go wrong, do we ever pay the price! Hope your cyber-woes are are soon over!
Toffeeapple
said on August 26th, 2015:
A very frustrating time for you and I hope that it is all resolved very soon.
Well, the computer itself is now resolved – I have a new one and it’s working okay. Have had to spend countless hours tweaking it and loading programs I use, but my most recent recipe files are still AWOL. My computer guru is still wrangling with the old hard drive to try to recover my recipe files, but since I haven’t heard from him I’m guessing that’s been unsuccessful so far. I’m just so very annoyed with myself for making such a huge mistake to have not backed up those precious files! . . . live and learn . . carolyn t